FIT Executive
About the Role
Bestination Holidays is looking for passionate and customer focused FIT Executives to join our teams across Kochi, Bengaluru, Calicut, and Coimbatore.
The ideal candidate should have experience in FIT travel planning, itinerary preparation, holiday package customization, destination knowledge, and customer relationship management. The candidate should be enthusiastic about travel and capable of creating personalized travel experiences based on customer requirements and budgets.
If you are passionate about travel and enjoy creating personalized holidays for customers, we would love to hear from you!
Key Roles
- Handle FIT enquiries through phone, WhatsApp, email and walk ins
- Understand customer requirements and prepare customised packages
- Prepare quotations and follow up leads for conversion
- Achieve monthly sales and profitability targets
- Upsell and cross-sell travel products and services
- Coordinate with DMCs, hotels, airlines, visa and operations teams
- Maintain CRM records and ensure timely follow-up
- Build strong customer relationships and generate repeat/referral business
Candidate Requirements
- 1 to 3 years’ experience in FIT/Outbound Travel Sales preferred
- Excellent communication and customer handling skills
- Strong sales, negotiation and closing abilities
- Good knowledge of destinations
- Ability to design customised itineraries
- Strong follow up and lead conversion skills
- Good computer, CRM, email and WhatsApp skills
- Positive attitude, initiative and attention to detail
About the role
Bestination Holidays is looking for passionate and customer focused FIT Executives to join our teams across Kochi, Bengaluru, Calicut, and Coimbatore.
The ideal candidate should have experience in FIT travel planning, itinerary preparation, holiday package customization, destination knowledge, and customer relationship management. The candidate should be enthusiastic about travel and capable of creating personalized travel experiences based on customer requirements and budgets.
If you are passionate about travel and enjoy creating personalized holidays for customers, we would love to hear from you!
Key Responsibilities
- Handle FIT enquiries through phone, WhatsApp, email and walk ins
- Understand customer requirements and prepare customised packages
- Prepare quotations and follow up leads for conversion
- Achieve monthly sales and profitability targets
- Upsell and cross-sell travel products and services
- Coordinate with DMCs, hotels, airlines, visa and operations teams
- Maintain CRM records and ensure timely follow-up
- Build strong customer relationships and generate repeat/referral business
Candidate Requirements
- 1 to 3 years’ experience in FIT/Outbound Travel Sales preferred
- Excellent communication and customer handling skills
- Strong sales, negotiation and closing abilities
- Good knowledge of destinations
- Ability to design customised itineraries
- Strong follow up and lead conversion skills
- Good computer, CRM, email and WhatsApp skills
- Positive attitude, initiative and attention to detail